Case Study

OLA Electric – Spare Parts Distribution with Next-Day Delivery

Client: OLA Electric

Industry: Electric Automotive

Service: B2B Movement (Spare Parts Distribution)

"ONDL, as our logistics partner, has significantly streamlined our logistics operations. Their innovative dashboard has seamlessly connected all logistics legs, enhancing visibility and coordination. This has accelerated our distribution across the dealer network in Andhra Pradesh and Telangana"

- OLA electric supply chain

Problem Statement

OLA Electric needed a reliable next-day delivery network for spare parts to ensure uninterrupted service at its dealerships and service centres. The traditional hub-and-spoke model offered limited reach and was prohibitively expensive. Initially, OLA managed deliveries through regional carriers offline with manual drop-offs and pickups — a model that was operationally intensive and ultimately unscalable.

1. High dependency on internal teams for coordination
2. Fragmented operations involving manual handling at bus depots
3. No visibility into billing or shipment reconciliation
4. Reduced focus on core operations due to logistics firefighting

Solution Provided by ONDL

ONDL digitized and unified OLA’s regional logistics operations by onboarding the same transporters onto its open network platform. This enabled a fully integrated logistics experience:

1. Centralized booking and coordination via a single digital platform
2. End-to-end fulfilment with service-level guarantees
3. Real-time tracking and full traceability
4. Digital documentation and centralized billing & reconciliation

The Results

1. Manual, fragmented services transformed into streamlined digital workflows
2. Internal team effort significantly reduced
3. Dealer restocking improved with next-day delivery
4. Visibility for the entire lifecycle of the order from booking to delivery through our application.

Conclusion

At ONDL, we don’t just deliver packages — we deliver performance. Whether you’re a retail startup or an enterprise, our logistics solutions are designed to scale with you. Ready to optimize your supply chain?